Terms of service

Please Note:


Acceptance of terms of use by registering as a customer means you accept these terms and conditions. Your access to, and use of, this Site is subject to the following terms and conditions (“Terms”) and the privacy policy. References in the Terms to “us,” “we,” or “our” are references to COOLLAB LTD. By using the Site, you acknowledge that you have read, understood, and accepted these Terms and the privacy policy and agree to be bound by them. From time to time, we may update or revise these Terms or the Privacy Policy without notice. Please check these Terms and the Privacy Policy periodically for changes. Your continued use of the Site after the Terms or the privacy policy has been changed indicates your acceptance of those changes to site content. While we have endeavored to ensure that the information we have provided on the Site is free from error, it is provided “as is” and “available”; and without warranties of any kind, either express or implied. COOLLAB LTD does not warrant the accuracy, currency, or completeness of the information on the Site or that the Site is error-free or suitable for your intended use. COOLLAB LTD does not warrant that the Site or the server that makes it available are free of viruses or other harmful components, and we shall not be responsible or liable for any error in, or omission from, the information we have provided on the Site except as required by law.


We reserve the right to change the information provided on the Site at any time and without notice. Use of the Site you agree not to use the Site for any purpose that is unlawful or prohibited by these Terms. Your use of the Site will not create nor will you represent to have any interests or rights in our intellectual property. You agree that you will not interfere with any other party’s use and enjoyment of the Site or damage the operation of the Site, our systems, or those of other persons who use the Site, whether by way of a virus, corrupted file, any other software or program, or otherwise. We reserve the right to suspend your use of the Site where we consider that you may have breached these Terms or the law.


Return / Cancellation Policy


Refunds are available for the unused condition and with original packaging within 14 days of delivery from www.upswing.store Please contact our Customer Care team with your order number if you need to return an order purchased on our Site. 


All courier charges on returns are not refundable unless the return is due to you receiving goods that differ from that which you purchased or your goods are damaged in transit. If you do receive

a product that is faulty or different from that which you purchased, please contact us immediately to arrange a return or exchange of the product. We will inspect the returned product, and if found to be faulty or different from what you purchased, you will be reimbursed for the delivery charge. For goods damaged in transit, we may refuse to exchange these damaged goods if you signed for them at the time of delivery, accepting that the goods were received in good condition. Please ensure you check your goods for any damage before signing the delivery docket for your product.


Links to and from other websites


Any links to third-party websites are provided for convenience only, and the inclusion of any link does not imply any endorsement or verification by us. We do not monitor the content of any other websites and are not liable or responsible for any content on them. You agree that you will not create a hyperlink to this Site without our express written permission. If you create a hyperlink to this Site, you are responsible for all losses that we may suffer due to that link, whether direct or indirect. Linking to this Site is at your own risk. You may not frame any part of the Site content by including advertising or other revenue-generating material Website analysis tools Mission Limited uses Google Analytics counting systems to collect information such as the number of visitors per day or the number of pages requested per day. For this to occur, a small piece of code is placed on each page that counts these statistics. Google Analytics aggregates this non-personal information gained. It enables us to measure activity within our websites, which is used to improve our Site and customer service continually. COOLLAB LTD does not warrant the accuracy or correctness of this data. Intellectual property rights, All right, title, and interest in all intellectual property rights in all concepts, systems, written, graphic, and other material relating to the Site and its contents are owned by and shall at all times remain the exclusive property of, us, our licensors and the providers of any other products and services accessible on the Site and is protected by New Zealand and international law. Nothing in these Terms shall constitute a licence of intellectual property rights to you. Exclusion of liability and indemnity to the fullest extent permitted by law, we shall not be liable for any consequential, indirect, or special damage or loss of any kind whatsoever arising from or in relation to your use of, or inability to use, the Site. All representations, terms, warranties, guarantees, or conditions, whether implied by statute, common law, or custom of the trade, are excluded to the fullest extent of the law. You agree to indemnify us against all liabilities, losses (including consequential and indirect losses), claims and expenses suffered or incurred by us, and all claims and demands made against us, arising directly or indirectly out of your use of the Site or any breach of these Terms.


No waiver


Failure on the part of COOLLAB LTD to enforce any of these Terms shall not be construed as a waiver or a waiver of COOLLAB LTD’s right to enforce these Terms at a later date. Governing UK law governs the use of the Site and these Terms.



Updated 06/07/2022